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FAQ
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What sizes do you offer for your wedding dresses?Our wedding dresses are available in a wide range of sizes, from petite to plus size. We provide a detailed size chart on our website to help you find the perfect fit. If you need a custom size, please contact our customer service for assistance.
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What payment methods do you accept?We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.
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ow long will it take to receive my wedding dress?The processing and shipping time for your wedding dress will depend on the specific dress style and your location. Generally, dresses are processed within 2-4 weeks, with shipping typically taking an additional 5-7 business days. We recommend ordering well in advance of your wedding date to allow for any necessary alterations.
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Do you offer international shipping?Yes, we proudly ship internationally! Shipping costs and delivery times may vary based on the destination. During the checkout process, you will be able to select your country and see the shipping options available. Please note that international orders may be subject to customs duties and taxes upon arrival, which are the responsibility of the customer.
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Do you offer alterations for the wedding dresses?While we do not provide alteration services directly, we recommend taking your dress to a local tailor for any necessary adjustments once you receive it. We provide detailed information about common alterations in our Dress Care section to help guide you
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Can I schedule a virtual consultation to help choose my wedding dress?Yes, we offer virtual consultations for our customers! You can schedule an appointment on our website where our experienced consultants will assist you in choosing the perfect dress based on your preferences and wedding theme.
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How can I determine my correct size for ordering a wedding dress online?To find your correct size, we recommend measuring your bust, waist, and hips and comparing your measurements to our size chart. Additionally, consider the style of the dress, as certain designs may fit differently. If you are in between sizes, we suggest choosing the larger size and having the dress tailored for a perfect fit.
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